FAQ

Q: What type of jewelry does Anointed By E.C. offer?
A: We offer handcrafted heirloom jewelry inspired by faith. Each piece is designed to reflect enduring style and carry the message of God’s love.

Q: Where do you get your stones?
A: I source my stones from reliable people. I have created relationships with mine owners in Nevada, I have access to incredible old stock stones from my 77 year old friend Jim, I purchase rough directly from mines, and I also purchase stones from other expert lapidary artists.

Q: Where do you get your silver?
A: I purchase all my silver from either Rio Grande Jewelry supply or Pepe Tools website. Both are excellent sources for high quality fine metals.

Q: Are your pieces suitable for everyday wear?
A: Yes, our timeless designs are created for both daily wear and special occasions, meant to be cherished for generations.

Q: How can I place an order?
A: Orders can be placed directly through our website by selecting your desired items and following the checkout process.

Q: What payment methods do you accept?
A: We accept all major credit cards and secure online payment options during the checkout process.

Q: How long will it take to receive my order?
A: Production and delivery times vary depending on the item. Typically, handcrafted pieces ship within 7-10 business days (sometimes sooner). Shipping times will be confirmed at checkout.

Q: Can I return or exchange an item?
A: No, we do not accept returns or exchanges.

Q: What if my jewelry arrives damaged or defective?
A: Please notify us immediately upon receipt.

Q: Do you offer gift wrapping or special packaging?
A: Yes, all orders come in fun packaging perfect for gifting.

Q: How can I care for my Anointed By E.C. jewelry?
A: To maintain the beauty and longevity of your piece, avoid exposure to harsh chemicals and store it in a dry, safe place. Clean with a soft cloth as needed. I recommend Sunshine brand polishing cloths.

Q: Do you offer custom or personalized jewelry?
A: I open up customs from time to time. Feel free to reach out with questions.

If you have any other questions, please reach out to our customer support team for assistance.